Shipping Policy

At Soul Printing, we are committed to delivering your custom products in a timely and reliable manner. Please read through our shipping policy to understand the process and ensure a smooth delivery experience.

Processing Time

Each product is custom-made with care and attention to detail.

  • Order Processing Time: 3–5 business days
  • Peak Season Processing: Please allow additional time during holidays and promotional periods.

You will receive a confirmation email with tracking information once your order has shipped.

Shipping Rates & Delivery Times

Shipping rates are calculated based on the destination and the size of your order. You can view the shipping charges during checkout.

Estimated Delivery Times:

  • Domestic Shipping: 5–10 business days
  • International Shipping: 10–20 business days

Note: Delivery times may vary depending on your location and unforeseen circumstances such as customs delays or weather conditions.

Order Tracking

Once your order has shipped, you will receive a tracking number via email. Use this number to monitor the progress of your shipment. If you encounter any issues with tracking, feel free to contact us at Sharon@soulprinting.shop.

International Shipping

We proudly ship to many countries worldwide. Please note:

  • Customs Fees & Duties: International orders may be subject to customs fees, taxes, or import duties, which are the responsibility of the customer.
  • Shipping Times: Delivery times may vary based on customs processing in your country.

Lost, Stolen, or Damaged Packages

Soul Printing is not responsible for lost, stolen, or damaged packages. If your package does not arrive or arrives damaged, please contact the shipping carrier for assistance. For further help, you can also reach out to us at Sharon@soulprinting.shop, and we will do our best to assist you.

Changes & Cancellations

If you need to modify or cancel your order, please contact us within 24 hours of placing it. After this window, we may not be able to make changes as production will have begun.

Questions?

If you have any further questions or concerns about shipping, please don’t hesitate to contact us at Sharon@soulprinting.shop. We’re here to help!

Thank you for choosing Soul Printing – we’re excited to create something special for you!